Dahlia Tuber Sale Policies

 

Welcome to our Spring Dahlia Tuber Sale for 2025.

Please read through and acknowledge the terms of sale listed below prior to your purchase of our dahlia tubers. This will help you, understand our shops policies, prior to a sale event.

We have been growing dahlias for the past nine seasons, providing farm-gate bunches, dahlia posies, and dahlia buckets to our farm-gate stall so the surrounding community and visitors to the region can enjoy all the beautiful blooms. 

We have been supplying dahlia tubers upon request, for the last 3 seasons for cut flower growers and home gardeners.

Our dahlia tuber collection has flourished over the years, with some 96 varieties now grown on the farm.  All our tubers are grown organically using regenerative practices with the help of our chickens, whom are free forage, and fertilise the dahlia garden beds at seasons end.


PURCHASE AND SALE

The tubers offered on the website for season 2025 / 2026 are subject to crop success and seasonal availability. We are unable to reserve tubers prior to a dahlia sale.

 

INVENTORY 

  • All varieties will be shown as ‘SOLD OUT’ prior to a sale commencing.
  • The tubers offered will be updated upon the website for season 2025 as the tuber eye starts to crack and viability is ensured.  
  • We are unable to reserve tubers prior to a dahlia sale.

 

LIMITS PER HOUSEHOLD

We are a small regenerative egg and flower farm, and we ourselves have limited number of each cultivar within a growing season.

  • We have placed a limit of one per household on some high demand cultivars or cultivars where we have limited stock. This will be noted in the description box of the cultivar listing.
  • Please be respectful of the ‘Limits Policy’. Dahlia collections take years to curate, and we would like to give as many gardeners the opportunity to grow limited cultivars.
  • Limits are applied per household / business nominated shipping address and not per order. We reserve the right to refund any part of the order, that exceeds the stated limit of a cultivar.


YOUR CART

  • Items placed in your cart are not reserved until you have completed payment.
  • We can not guarantee that items you have placed in your cart will not be purchased by other customers, before you have completed the check out process.
  • Your order is only confirmed once you checkout and you receive a confirmation number and email.
  • We are unable to change, modify, (add or subtract cultivars) or combine existing orders once they have been placed.
  • Please choose carefully. We do not offer refunds for change or mind.


TUBER INFORMATION

  • All tubers are sold as single divisions ( one tuber - not a clump of tubers)
  • Tubers have been labelled to the best of our ability, however, we will not be held responsible if human error occurs, and you receive a mis-labeled tuber, identified upon flowering, nor will we be held responsible for loss of income from a mis-labelled cultivar.
  • Throughout the growing season, we diligently monitor our plant health.
  • We sanitise our secateurs / snips between flower harvesting and any other manual tool used during tuber dividing.
  • We strive to provide high quality flowers and tubers to the best of our ability, however we cannot guarantee that dahlia tubers provided are free from virus.
  • We do not test for virus and as virus can be spread from many sources.
  • We are growing our tubers in a field and not a sterilised environment.
  • Insects can be one source by where virus can be transmitted, and it is important to note  - virus can lay dormant in asymptomatic plants.
  • We do not refund or replace any plants that are displaying viruses, after they are planted outside of our property, as plants can be grown in varying environments that can affect the tuber after it has been planted.
  • Buyers buy at their own risk knowing and understanding this information.


DAHLIA DIVIDING AND STORAGE 

  • We do take great care and time over the dividing period to store and handle tubers over the winter period.
  • We try our very best of to fulfil your order, however, if for any reason, the tubers purchased, are deemed not viable by us at time of shipping, we reserve the right to cancel and will fully refund that part of the order.
  • We will advise via email is such an event occurs. We do not offer a substitution.


SHIPPING 

Every tuber is inspected at least three times.  Once at the dividing stage, second at the viability stage and then for a third time at shipping, to ensure there is at least one viable eye for growth.

Will live in the central highlands of Victoria where the climate is cool and dahlia tubers do sometimes take awhile to wake up.

  • Eyes normally break dormancy when temperatures reach 15 degrees and above on the farm but some varieties can be a little finicky.
  • We will only ship tubers when eyes have broken dormancy.
  • We cannot fulfil early shipping requests, nor can we split order.
  • We can only ship within  Victoria, Australia with the exclusion of , NSW, QLD, SA, WA, NT and TAS due to quarantine restrictions.
  • All of our orders will be packed and sent via Australia Post, from the middle of October through to late November, and will be posted in order of receipt.
  • We are unable to guarantee an arrival time once your tubers are shipped.
  • We are not responsible for any delays from Australia Post or non - deliveries, but you will receive a notification once the order ships with a tracking number.


POSTAGE AND HANDLING FEES for 2025

1 - 4 Tubers $ 22.00

5 -  9 Tubers $ 32.00

10 - 30 Tubers $ 39.00

31 - 60 Tubers $ 45.00

60 + Tubers $ 60.00


LOCAL PICK UP FOR DAHLIA TUBERS

We will  be offering Local Pick Up for Dahlia Tuber for the coming 2026 season.

 

RECYCLED PACKAGING

Our aim is to package our dahlia tubers as sustainably as possible. We have selected packaging that is 99.9 % recycled- even down to the packaging water tape!  You can happily pop all the packaging from your purchase, in your own compost or recycling bin, so then, we are all treading lightly upon the earth!

  • Dahlia tubers come in all shapes and sizes. They can be as small as a AA battery or as large as sweet potato!
  • The size of the tuber does not determine how healthy your plant will be or how well your flowers will bloom. Our preference is to select tubers that range from small to medium.
  • Your dahlia tuber will be placed in a 99.9% recycled, 10 cm x 21 cm x 5 cm gusseted paper bag . The bag will be labelled with the cultivar name of the tuber.
  •  A small amount of vermiculite/ potting medium will be added to the bag to stabilise the tuber in storage for the interim term during transit.
  • Your dahlia tuber(s) will be placed in a 99.9% recycled cardboard box.
  • Hex Wrap ( compostable and recycled ) will be added if required to prevent the tubers from shimmying around in transit.
  • 'Dahlia Care and Growing Guides' will be enclosed with little tips on how to grow your dahlias for the upcoming season.


REFUND POLICY

We strive to produce beautiful flowers and healthy tubers throughout our growing season.

We want you to be happy with your purchase, so you too, can have a beautiful growing season ahead.

When you receive your package, please open your package and inspect your tubers when they arrive.

  • If you believe your tuber is not viable,( not showing an eye ) or is damaged in such a way (it will not grow ), please reach out to us via email : hello@ loganberry farm.com.au within 7 days of receiving your tubers, if you have any questions or concerns.
  • We may ask for photographs of the tubers in question to clarify any issues.
  • We will happily assist you in providing a positive outcome.

 

Upon flowering, if you notice you have received a mis-labelled cultivar, please email hello@loganberryfarm.com.au with photographs of the tuber(s) in question.

  • Our tubers have been labelled to the best of our ability, however, we will not be held responsible if human error occurs, and you receive a mis-labeled tuber, identified upon flowering, nor will we be held responsible for loss of income from a mis-labelled cultivar.
  • We will happily offer a full refund of the tuber(s) value, excluding shipping costs if they are part of a combined order.

Once a refund has been approved - it may take between 9 - 11 business days to process within the banking systems. If you have not received your refund into your account by the 10th day from the date the refund was processed, please contact us, so we can further investigate. 

 

CUSTOMER CARE

  • Dahlia tubers are live plant material. They are perishable and are at their most fragile time of life when they have been split into a singular tuber.
  • Once you receive your tubers and inspect them, please read the 'Dahlia Care Guide' provided in your package on how to treat tubers prior to planting.
  • The tuber packaging provided is for the interim use whilst shipping only. The packaging is not intended to keep your tuber viable prior to your nominated planting date.
  • Please determine how you plan to store your tubers. 
  • Regularly monitor your tubers while they are being stored in your preferred medium, to ensure the stay in a viable condition prior to planting.
  • Every climate and soil type is different, and it is very important that you learn what works in your individual environment.
  • Dahlia tubers are best planted after your last frost has passed and should not be planted into saturated soil.  This ensures minimal risk of frost damage to tender shoots or from the dahlia tubers rotting, from over saturated soil.

 

LIMIT OF LIABILITY:

  • As mentioned previously, in 'Tuber Information' through the purchase of dahlia tubers, the buyer assumes all risk when buying dahlia tubers.
  • Once the tuber (s) is past the 7 day mark post delivery / or placed in the ground , Loganberry Farm will not be held responsible for  environmental factors that can contribute to the health and vigour of the plant. We are not responsible for tubers / plants failings to grow once they been planted, or if the storage instructions provided have not been followed.
  • Refunds will not be offered for change of mind before or after the 7 day grace period, unless the tuber(s) does not meet our own labelling requirements highlighted in the Refund Policy, and will not exceed the cost of the tubers themselves. Loganberry Farm is not required to issue a refund, and is not liable for any monetary value beyond the value of the purchased tubers in question.

  • By proceeding and completing your transaction at checkout, you agree to the policies stated above, and you are acknowledging that you are fully aware of these policies will be acted upon in a respectful manner.

     

KINDNESS 

  • We treat people with respect and kindness and expect the same in return from of our customers. We understand dahlia tuber sales can be disappointing ( I have been there and shared in this emotion )  when you miss out on cultivars in a growing season.
  • I would like to highlight, we are a small regenerative family run egg and flower farm with a team of 2  people in the high summer season, fulfilling orders to the best of our abilities.
  • Please be kind, in the times of disappointment and respectful in the times when there may be a reason to amend / refund an order.

We thank you for your purchase of our dahlia tubers .

We do hope they give you as much joy, as what they have given us over the years.

We truly appreciate your support and wish you a beautiful gardening season ahead.